FAQ

Where do you ship from and how long will it take to receive my parcel?

Orders will be shipped from our local warehouse. You can expect to receive your parcel within 3-5 days after payment.

Which payment methods do you accept?

We accept various payment methods, including PayPal, credit cards, debit cards, and bank transfer. For the most current and valid payment options, please refer to the checkout page.

How can I obtain an invoice?

After you've successfully made a payment, you'll receive an invoice email sent automatically by our system. If you don't find it in your inbox, be sure to check your spam folder. Of course, if you can't find the invoice email in either your inbox or spam, please get in touch with us right away.

Can I cancel my order or get a refund?

Once payment has been made, we do not accept order cancellation requests for any reason. However, if your parcel is lost during transit or the product has a verifiable quality issue, we will work with you to arrange a refund. For more details, please click to view our Return & Refund Policy.

Contact Us

Welcome to Nic Mogul! If you've got any queries, worries, or thoughts about our nicotine pouches, our team's here to help you out.